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Frequently Asked Questions about Logistics & Freight Services
You will find answers to common questions about our logistics, freight forwarding, and transportation services.
If you do not find the information you are looking for, please feel free to contact our team for personalized assistance.
If you do not find the information you are looking for, please feel free to contact our team for personalized assistance.
SIT Shipping provides comprehensive logistics and freight forwarding services including air freight, ocean freight, road transport, customs clearance, packaging support, and cargo tracking solutions to meet both domestic and international shipping needs.
To get a shipping quote, simply share your shipment details like origin, destination, weight, dimensions, and preferred mode of transport via our quote form or contact page. We will respond with the most competitive pricing and routing options.
For international shipments, essential documents include a commercial invoice, packing list, bill of lading/airway bill, certificate of origin, and any relevant customs paperwork. Our team assists with documentation to avoid clearance delays.
We handle customs clearance by preparing accurate export and import documentation, coordinating with authorities, and ensuring that all regulations are met to prevent delays and costly penalties.
Yes, SIT Shipping offers door-to-door, port-to-port, and hybrid freight solutions to suit your business needs. Choose the option that best aligns with your shipment urgency and budget.
Delivery timelines vary based on mode of transport, origin, destination, and customs clearance:
- Air freight: typically fastest
- Ocean freight: cost-effective for large cargo
- Road transport: efficient for domestic logistics
You can track your cargo status using our shipment tracking tool or by contacting our support team with your reference number. We provide real-time updates from pickup to delivery.
Yes, SIT Shipping can arrange cargo insurance to protect your shipment against loss or damage during transit. We recommend insurance for high-value or sensitive goods.